Privacy Policy

When you contact us or enquire about a tour, you may voluntarily provide personal information. This can include your name, phone number, email address, travel destination, travel dates, number of travellers, package preferences and enquiry details. We also collect any other information you choose to share that is needed to respond to your travel enquiry or manage your booking.

We collect information only when you choose to share it with us, including through:

• Website enquiry and contact forms
• WhatsApp messages and chats
• Telephone calls
• Email correspondence
• Social-media enquiries and messages
• Any other communication you initiate with us

The information you share is used to:

• Respond to your enquiries
• Prepare tour quotations and itineraries
• Communicate with you about travel services
• Process and manage bookings
• Provide customer support before, during and after your trip
• Improve our services and customer experience
• Send relevant travel or promotional communications where appropriate

Shivansh Traventure may use Meta platforms and authorised integrations or tools to manage its Facebook Page and Instagram account, create and manage business content, respond to and manage interactions where applicable, and measure marketing performance.

Information received through Meta services is handled in accordance with this Privacy Policy and applicable platform requirements. We only handle the information that these tools actually provide to us in the normal course of managing our business pages and communications.

We may use service providers and technology platforms necessary for website hosting, communications, analytics, social-media management and travel operations. These third parties may process information according to their own privacy policies and applicable law. We share only the information reasonably required for them to perform their services.

Where such features are enabled, our website may use cookies or similar technologies to help the site function correctly and to understand how visitors use it. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how parts of the website work.

Shivansh Traventure does not sell customers’ personal information.

Information may be shared where reasonably necessary to:

• Provide the travel services you have requested
• Operate and manage our business
• Comply with legal obligations
• Protect our legitimate rights and the safety of our customers
• Work with the service providers who support our operations

We take reasonable measures to protect the information you share with us. Information is retained only for as long as reasonably necessary for the purposes described in this policy, subject to any applicable legal, accounting or business record-keeping requirements.

You may contact us at any time regarding your personal information, including requests to correct or delete it. We will respond in line with applicable law and any legitimate record-keeping obligations that require us to retain certain information.

If you would like your personal information deleted, please email us at shivanshtraventure@gmail.com.

You may also contact us on +91 9403892476 or +91 8240398742.

To help us locate and process your request, please identify the account, enquiry or information concerned. For your safety, please do not send passwords or any sensitive credentials.

Our website and travel enquiry services are not directed at children. We do not expect children to submit personal information independently without the involvement of a parent or guardian.

We may update this Privacy Policy from time to time. The latest version will always be published on this page, and the effective date shown above will be updated accordingly.